Privacy Policy

Last Updated: November 1, 2024

Canada Tech School ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or interact with us in any way.

This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account or enroll in a program
• Complete forms on our website, including contact forms and newsletter signups
• Communicate with us via email, phone, or other means
• Apply for scholarships or financial assistance
• Participate in surveys, promotions, or events

This information may include:

• Full name and contact information (email address, phone number, mailing address)
• Educational background and work experience
• Government-issued identification numbers (for enrollment purposes)
• Payment information (credit card numbers, billing address)
• Academic records and program progress
• Employment information for career services

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

• IP address and geographic location
• Browser type and operating system
• Pages visited and time spent on each page
• Referring website or search terms
• Device identifiers and mobile network information

2. How We Use Your Information

We use the information we collect for the following purposes:

• Educational Services: To provide and administer our educational programs, including enrollment processing, course delivery, grading, and issuing certificates.
• Communication: To respond to inquiries, provide customer support, send administrative notices, and communicate about your enrollment or our services.
• Career Services: To connect you with hiring partners, provide job placement assistance, and track employment outcomes.
• Marketing: To send promotional materials about our programs and services, with your consent where required by law.
• Improvement: To analyze usage patterns, improve our website and services, and develop new programs.
• Legal Compliance: To comply with legal obligations, respond to lawful requests, and protect our rights.

3. How We Share Your Information

We may share your personal information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our business, such as payment processors, learning management system providers, and email service providers.
• Hiring Partners: With our network of hiring partner companies, with your consent, to facilitate job placement.
• Accreditation Bodies: With educational accreditation organizations as required for program certification.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality agreements.

We do not sell your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Deliver targeted advertising
• Improve our website functionality

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Employee training on data protection
• Access controls and authentication requirements
• Secure data centers with physical security measures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Active student records: Duration of enrollment plus 7 years
• Graduate records: Indefinitely for verification purposes
• Marketing preferences: Until you opt out
• Website analytics: 26 months

7. Your Privacy Rights

Under Canadian privacy law, you have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Withdrawal of Consent: You can withdraw your consent to certain uses of your information.
• Complaint: You can file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact our Privacy Officer using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers may be located. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

Canada Tech School - Privacy Officer
200 Wellington Street West, Suite 500
Toronto, ON M5V 3C7
Email: [email protected]
Phone: +1 (416) 847-2963